Family Engagement Manager
Omaha, NE
Full Time
Manager/Supervisor
Exemption Status: Non-Exempt
Reports To: Director of Parent University
Salary Range: $60,000 to $65,000
General Description
The Family Engagement Manager leads a team of Navigators to ensure effective delivery of evidence-based home visiting and family engagement programs at the Learning Community Center of North Omaha (LCCNO). The role ensures implementation fidelity to the Growing Great Kids (GGK) curriculum, guides reflective supervision, supports continuous quality improvement using evaluation tools like KIPS, and builds a culture of learning and excellence. The manager also ensures a family-centered approach, supporting parents in fostering healthy child development, strengthening parent-child relationships, and connecting with essential services.
Key Responsibilities
Team Management and Supervision
- Supervise Educational and Social Assistance Navigators to ensure delivery of high-quality, trauma-informed, and culturally responsive home visits.
- Facilitate weekly reflective supervision sessions addressing case progress, curriculum fidelity, and parent-child interactions.
- Support in-home services that include child development education, parenting skill-building, resource connection, and developmental monitoring.
- Use tools like KIPS and GGK fidelity checklists to track performance, guide staff coaching, and support continuous improvement.
- Coordinate recruitment efforts, manage waitlists, and ensure participants are matched with appropriate support.
- Act as a community liaison, maintaining strong partnerships and connecting families to healthcare, childcare, housing, and financial assistance.
- Ensure accurate documentation of services, assessments, and progress in accordance with program standards.
- Conduct performance reviews, manage staff schedules and PTO, and model a strength-based leadership approach.
- Promote a warm, welcoming atmosphere for families and represent LCCNO values with professionalism and integrity.
Professional Expectations
- Demonstrates a strong work ethic, integrity, empathy, professionalism, and self-awareness, modeling positive behavior for the team.
- Promotes the organization’s values and culture, serving as an ambassador both internally and externally.
- Contributes innovative ideas and improvements to enhance work processes and team collaboration.
- Consistently meets deadlines, adapts to change, and provides excellent internal and external customer service.
- Maintains a professional appearance and complies with all organizational policies, including IT security, confidentiality, and FERPA guidelines.
- Demonstrates punctual and reliable attendance and willingly undertakes other duties as needed to support team success.
Minimum Requirements
- Bachelor's degree in Education, Social Work, or a related field is required. A master's degree is preferred.
- Minimum 3 years of experience in a leadership role within early childhood, home visiting, or family engagement programs
- Experience delivering or supervising evidence-based home visiting curricula such as Growing Great Kids, Parents as Teachers, or Early Head Start Home-Based Option.
- Experience in project or people management, ideally within a nonprofit or educational setting.
- Solid experience with Microsoft Office applications, including Word, Excel, and Outlook.
- Proven ability to establish and maintain strong interpersonal relationships across diverse groups.
- An ability to design creative, interactive lesson plans and effectively present information to groups.
- Strong commitment to cultural respect, diversity, and inclusion.
- Willingness to work occasional weekday evenings as required by the program schedule.
- Valid driver's license and a clean driving record.
- Effective record-keeping skills and the ability to maintain organized documentation.
- Adaptable and able to work in a fast-paced, dynamic environment.
Equal Opportunity Employer
The Learning Community of Douglas and Sarpy County is an equal opportunity employer and strives to create a diverse and inclusive workplace. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, disability, age, or religion. We are committed to providing an environment free from discrimination and harassment where all employees are treated with respect and dignity.
The Learning Community of Douglas and Sarpy County is an equal opportunity employer and strives to create a diverse and inclusive workplace. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, disability, age, or religion. We are committed to providing an environment free from discrimination and harassment where all employees are treated with respect and dignity.
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